Frequently Asked Questions

General Platform

What is TrenchWars?

TrenchWars is a revolutionary prediction market platform built on Solana where users bet on which cryptocurrency will outperform others over weekly periods. Our unique Winner's Reward System automatically purchases winning tokens with 50% of platform fees, creating real market impact and $10K-$50K+ price pumps for champion communities.

Is TrenchWars safe to use?

Yes, TrenchWars is built with security as a top priority:

• All funds are secured by audited smart contracts on Solana
• We use multi-signature wallets for platform funds
• Emergency pause functionality protects against unforeseen issues
• Open source code allows community verification

How are wars settled?

Wars are automatically settled using real-time price data from DexScreener API. This ensures fair, transparent, and tamper-proof settlement without human intervention. Price data is verified from multiple sources for accuracy.

What happens if there's a tie?

In the rare case of identical price performance (tie), all bets are returned to users without any platform fees. This ensures fairness when wars have no clear winner.

Which cryptocurrencies can I bet on?

We currently support major cryptocurrencies and popular meme coins including:

• Major: BTC, ETH, SOL, ADA, MATIC
• Meme: DOGE, SHIB, PEPE, WIF, BONK
• DeFi: UNI, AAVE, SUSHI, RAY
• New tokens added regularly based on community requests

Betting & Payouts

What are the minimum and maximum bet amounts?

• Minimum Bet: 0.01 SOL
• Maximum Bet: No hard limit, but limited by available pool liquidity
• Recommended Start: 0.1-0.5 SOL for new users

How are winnings calculated?

TrenchWars uses a winner-takes-all pool model:

1. Total Pool: Combined bets from both sides
2. Winning Pool: Only bets on the winning token
3. Your Share: (Your bet ÷ Winning pool) × Total pool
4. Your Payout: Proportional share of the entire pool

Example:

• Total pool: 100 SOL (60 on DOGE, 40 on SHIB)
• Your bet: 5 SOL on DOGE
• DOGE wins: You receive (5÷60) × 100 = 8.33 SOL
• Your profit: 3.33 SOL (66% return)

When do I receive my winnings?

Winnings are available to claim immediately after war settlement. The process is:

1. Automatic Settlement: Wars settle automatically when they end
2. Claim Available: "Claim Winnings" button appears in your portfolio
3. Instant Transfer: SOL transferred immediately to your wallet upon claiming

What are the platform fees?

• Standard Fee: 2.5% of bet amount
• Winner's Reward: 50% of fees automatically buy winning tokens
• $WAR Holder Discounts: Up to 50% reduction based on holdings
• Fee Structure: Transparent and displayed before each bet
• No Hidden Costs: What you see is what you pay

How does the Winner's Reward System work?

When each battle ends, 50% of all collected platform fees automatically purchase the winning token on the open market:

• Immediate Impact: Creates 5-15% average price increases
• Real Volume: Generates $100K+ in trading volume spikes
• Community Rewards: $10K-$50K+ in automatic token buybacks
• Transparent: All purchases visible on Solana blockchain
• Multipliers: Bigger battles mean bigger rewards (up to 5x)

$WAR Token

How do I get $WAR tokens?

You can acquire $WAR tokens through:

1. Believe App Launch: Initial distribution platform
2. DEX Trading: Buy on Raydium, Orca, or Jupiter
3. Platform Rewards: Earn through betting activity
4. Staking Rewards: Compound your holdings
5. Referral Program: Earn from bringing new users

What are the staking rewards?

$WAR staking offers:

• 15% Annual APR on staked tokens
• Enhanced Betting Multipliers (up to 2x for large holders)
• Governance Voting Rights (staked tokens have 2x voting power)
• No Lock Period: Unstake anytime without penalties

How do fee discounts work?

Fee discounts are based on your total $WAR holdings (liquid + staked):

Can I unstake my tokens anytime?

Yes, there are no lock-up periods for $WAR staking:

• Instant Unstaking: Tokens available immediately
• Rewards Paid: All pending rewards claimed automatically
• Multiplier Adjustment: Betting multipliers update proportionally
• No Penalties: No fees for unstaking

Technical

Which wallets are supported?

Currently Supported:

• ✅ Phantom (recommended)
• ✅ Solflare
• ✅ Backpack
• ✅ Glow

Coming Soon:

• 📅 Ledger hardware wallet support
• 📅 WalletConnect integration
• 📅 Magic Link email authentication

Which browsers work with TrenchWars?

Fully Supported:

• ✅ Chrome (recommended)
• ✅ Firefox
• ✅ Safari
• ✅ Edge

Not Supported:

• ❌ Internet Explorer

How fast are transactions?

Solana transactions typically confirm within:

• Bet Placement: 1-2 seconds
• Winnings Claims: 1-2 seconds
• Staking Operations: 1-2 seconds
• Network Congestion: May add 10-30 seconds during peak times

Is there a mobile app?

Currently, TrenchWars is a mobile-responsive web application that works perfectly on all devices. A dedicated mobile app is planned for Q2 2025:

• iOS App: React Native implementation
• Android App: React Native implementation
• Push Notifications: War results and updates
• Offline Viewing: Portfolio access without internet

Fees & Economics

What fees does TrenchWars charge?

Platform Fees:

• Betting Fee: 3% of bet amount (reduced for $WAR holders)
• No Withdrawal Fees: Free to claim winnings
• No Staking Fees: Free to stake/unstake $WAR
• Gas Fees: Standard Solana network fees (~$0.00025)

How does the referral program work?

Referral Benefits:

• Immediate Bonus: 5% of referee's first bet (paid in $WAR)
• Lifetime Earnings: Small percentage of referee's betting fees
• Tier Multipliers: Higher $WAR holdings increase referral rewards
• Monthly Bonuses: Additional rewards for top referrers

What is the revenue model?

TrenchWars generates revenue through:

1. Platform Fees: 3% on all bets (primary revenue)
2. Token Appreciation: Treasury $WAR holdings
3. Premium Features: Advanced analytics (future)
4. Partnerships: B2B integrations (future)

Security & Trust

How are funds protected?

Security Measures:

• Smart Contract Audits: Professional security reviews
• Multi-signature Wallets: Enhanced platform fund protection
• Decentralized Settlement: No human intervention in payouts
• Open Source: All code publicly verifiable
• Bug Bounty: Community security testing rewards

What if there's a technical issue?

Emergency Procedures:

• Circuit Breaker: Automatic pause for detected issues
• Manual Pause: Team can halt platform if needed
• Fund Recovery: All user funds remain accessible
• Communication: Immediate updates via Discord and Twitter

Is my personal data safe?

Privacy Protection:

• Minimal Data: Only wallet addresses stored
• No KYC Required: Anonymous participation
• GDPR Compliant: EU privacy law compliance
• Encrypted Communications: All data transmissions secured

Troubleshooting

My transaction failed, what happened?

Common Causes:

• Insufficient SOL: Need SOL for gas fees (~0.00025 SOL)
• Network Congestion: Try again in a few minutes
• Slippage: Bet amount changed due to pool movement
• War Ended: War may have ended while you were betting

Solutions:

• Check your SOL balance for gas fees
• Refresh page and try again
• Verify war is still active
• Contact support if issue persists

I can't see my bet in my portfolio

Troubleshooting Steps:

1. Refresh Page: Simple browser refresh often resolves display issues
2. Check Wallet: Ensure correct wallet is connected
3. Verify Transaction: Check Solana explorer with your transaction ID
4. Clear Cache: Clear browser cache and cookies
5. Contact Support: If issue persists after above steps

Wallet connection issues

Common Solutions:

• Enable Extension: Ensure wallet browser extension is active
• Network Check: Verify wallet is on Solana mainnet
• Clear Cache: Clear browser data for fresh connection
• Update Wallet: Ensure wallet software is up to date
• Try Incognito: Test in private browsing mode

Getting Help

How can I get support?

Support Channels (fastest to slowest):

1. 💬 Discord: Join community (opens in a new tab) for real-time help
2. 📧 Email: support@trenchwars.io for detailed issues
3. 🐦 Twitter: @TrenchWars (opens in a new tab) for quick questions
4. 📚 Documentation: Comprehensive guides and tutorials

What information should I include in support requests?

Helpful Details:

• Wallet Address: Your Solana wallet address
• Transaction ID: If related to specific transaction
• Browser/Device: What you're using to access the platform
• Error Messages: Any error text or screenshots
• Steps to Reproduce: What you were trying to do

Is there a user community?

Active Communities:

• 📱 Discord: discord.gg/trenchwars (opens in a new tab) - Most active
• 🐦 Twitter: @TrenchWars (opens in a new tab) - News and updates
• 📱 Telegram: t.me/trenchwars (opens in a new tab) - Quick discussions
• 📖 Reddit: r/TrenchWars (opens in a new tab) - Long-form discussions